We shall achieve our quality objectives through
- Consistently meeting or exceeding our Customer’s Expectations for Service Quality and performance.
- Accomplish Quality Objectives by establishing Implementing, and maintaining a documented effective Quality Assurance.System which complies with the requirements of API Q2 SECOND EDITION, ISO 9001: 2015, ISO 45001:2018, ISO 14001:2015 & ISO 17020:2012.
- Timely Delivery of services to meet our customer legal, statutory, regulatory, and contractual requirements and Customer Satisfaction.
- Continuous Improvement of our Processes, service performance, and Systems as per the requirements through periodic reviews, risk management, internal audits, lessons learned, and corrective actions.
- Ensuring our Personnel are competent through training, qualification, awareness, and continues development to better serve our customers and support to increase customer satisfaction.
- Ensuring that all our employees are understand, implement, and aware of this policy and their responsibilities within the quality management system.
- Seek to Improve Communication (Internal & with Clients) to ensure information is made available as rapidly as possible to those who need it.
Performance of the Quality System is continuously monitored through periodic management reviews undertaken by the Company management in conjunction with ongoing planned internal audits, performance evaluation, and continual improvement that are scheduled to review all components of the company shall ensure that the Quality Policy remains relevant to organizational goals.
Top management within Gulf Energy International Saudi Arabia are fully committed to:
- The implementation and achievements of this policy.
- Comply with requirements and continually improve the effectiveness of the QMS.
- Providing the necessary resources to achieve quality objectives and enhance customer satisfaction.